Track and Trace

Dear customer,

At Dancover, we are always ready to help and handle your enquiry. We try to process all enquiries, questions and claims within 24 hours.

However, if your enquiry is about your delivery we like to inform you that in most cases you have to start looking at the Track and Trace information you have received from the carrier responsible for the actual delivery.

Every time we dispatch an order from our warehouse, you as the client will receive a text message or a mail stating the actual Track and Trace number – normally the parcel number. Does your order include more than one parcel; you will receive a separate number for each parcel. Please note that sometimes all your parcels will not be delivered at the same time for various reasons. So if you want to track your order please use all the relevant numbers to get the complete overview.

Dancover is using the following carriers:
DF, DSV, UPS and GLS

You will be able to see relevant information about conditions, time of delivery and other information on the various carrier’s home pages.

Start your Track and Trace here:
  1. Please enter your order number and the e-mail used when ordering

Our Customers Say

I would like to thank you for you efficiency.

The products ordered on Monday morning have arrived very fast: they were here on Tuesday afternoon. The packaging was clean and tailored… and last but...

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André, France

...I wanted to congratulate you for a service of quality, I received my tent within the shortest delivery time and it was perfect. A wonderful balance between quality and price. We are glad to have...

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Jose, Spain

Real great handling of the problem. I definitely intent to do business with you next time, I’m in need of merchandise in your assortment.

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Svend, Denmark

...I've received it just in time for the weekend and appreciate your fast assuring service to keep customers happy, I shall be recommending you to friends and family, as I'm happy with the product and...

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Robert V., United Kingdom

...Today, only three days after ordering, I got my marquee in parcels: not damaged, and most of all, complete… Amazing!

I strongly recommend your website, and I’ll come back soon to make another...

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Laetitia M., France

Our Team

Our professional sales advisors are at your service. Call us on 80 08 80 16, Monday - Friday 9:30 AM - 6:00 PM, E-mail: uk@dancover.com

Maurizzio

Maurizzio

Marie

Marie

Marvis

Marvis

Christian

Christian

Alma

Alma

Dorte

Dorte